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FAQ

ERP systems are horizontal platforms designed to serve a wide range of industries, with planning modules that are necessarily generic.

ABC-Plan is a vertical, purpose-built solution designed specifically for the pharmaceutical and biotech supply chain. Our software natively supports industry-specific constraints — without the need for customization.

Implementation time depends on how the system is adopted.
For organizations with experienced supply planners, initial system setup typically takes a few hours to one business day.

For teams that prefer to run the system in parallel with existing Excel models or other tools, the timeline is driven primarily by data collection and validation.

Because ABC-Plan is purpose-built for pharma and biotech, no customization is required. Implementation is limited to system setup and configuration, which generally takes 4 to 12 hours, depending on supply-chain complexity.

System setup is provided at no additional cost.
If a customer requires additional support—such as pilot execution or access to experienced supply planners—we can recommend a trusted partner consulting firm to provide those services.

Yes. We work directly with your IT team to configure Single Sign-On (SSO) in accordance with your security and authentication requirements.

The Master Planner supports far more than short-term manufacturing plans. It enables:

- Capacity planning
-  Long-range and strategic planning
-  Budgeting and working-capital planning
-  Supply-chain network design
- Product lifecycle planning

The Analytics Add-On enhances S&OP by enabling deep analysis, including scenario modeling and side-by-side scenario comparison—providing leadership with data-driven insights to support informed decision-making.

Yes. The Virtual Manufacturing MRP is designed to function as a system of record, subject to validation by a qualified third-party in accordance with your regulatory requirements.

No need to worry. The system is backed up daily, allowing plans to be restored if needed.

Yes. Complimentary training is provided during the first month and tailored to your team’s needs to ensure a smooth onboarding experience.

Yes. We are proud to support satisfied customers across the country and are confident in the value of our solutions. A 30-day free trial is available upon request.

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Designed to support all age groups and health conditions.
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